Terms of Business

Pre Treatment Consultations

Upon your arrival at Studio 98 you will be asked to complete a consultation questionnaire to ensure you experience the best and safest possible treatment. This will only take a few minutes. As part of this you will be asked to highlight any specific health conditions, allergies or injuries that may affect your choice of treatment.

Salon Etiquette

Studio 98 shares certain facilities with Rumours and has common areas in which Rumours staff and clientele will be in potential contact with yourself. We ask that you respect any staff and clientele that you meet and also respect such facilities and common areas with, for example, mobile phones or other devices on “silent” mode. We would ask that you do not prejudice the safety or wellbeing of any other staff or clientele in attendance at both Rumours and Studio 98 by any of your own actions or indeed inaction. Studio 98 and Rumours are keen for you to leave the outside world behind you when you enter 51 High Street!

Restrictions/Health Conditions

Studio 98 does not offer treatments to anybody under the age of 16 and nobody under the age of 16 should be left unaccompanied when visiting with an adult.

It is important for you to advise us if you are or may be pregnant so that we can advise on and recommend the most suitable treatments. Please note we are unable to perform any treatments if you are 14 weeks pregnant or under.

If you are undergoing any cancer treatment, this again is something we ask you to advise. We can then try to accommodate and recommend the best treatments suitable for you. Please note that we will require written permission from a qualified practitioner in order to perform any treatments.

It is also important for you to advise if you are diabetic in order that your treatment can be tailored to suit any special requirements.

Arrival Times

Please endeavour to arrive on time for your appointment, however, it is requested that you do not arrive more than 10 minutes prior to your allocated time as at busy times waiting capacity can be limited. A late arrival time may mean that your treatment time is reduced with no reduction in the price.


A non refundable £10 deposit will be required to secure your appointment. The deposit paid will be deducted from the cost of your treatment upon completion.


In the event of you being unable to attend your appointment or need to cancel, please give a minimum of 48 hours notice. Any no shows or
cancellations under 48 hours will be subject to a discretionary charge of up to 50% of the treatment price and any further treatments booked will revert back to the deposit conditions highlighted above.

Studio 98 Skincare and Therapy
51 High St, Harborne
(Located Within Rumours Hair Salon)
Birmingham B17 9NT

T. 07956 722934

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